Privacy Policy

This policy applies to information handled through the Travel Prism website and related travel enquiries. Travel Prism is associated with Shree Darshan Tours India, a Varanasi-based travel services business. The policy should be read alongside any separate terms applicable to a confirmed booking or service.

Section 01

Introduction

Welcome to Travel Prism. We value the trust you place in us when browsing our website, requesting information or discussing travel arrangements.

This Privacy Policy describes the types of personal information we may handle, the purposes for which we use it and the choices available to you.

Our services may include domestic and international tour planning, hotel booking assistance, car and coach rentals, pilgrimage travel and customised itineraries.

Section 02

Information We Collect

Depending on how you interact with our website and services, we may collect information that you provide directly or that is generated through your use of the website.

Contact Information

Your name, email address, telephone number and information submitted through enquiry forms.

Travel Requirements

Preferred destinations, travel dates, number of travellers, accommodation preferences and other itinerary requests.

Booking Information

Information needed to arrange a requested travel service, which may include traveller details or identification information required by a relevant provider.

Communication Information

Messages, requests and other details you share when communicating with our team.

Technical Information

Information such as browser type, device information, IP address and website activity, where collected by website systems or enabled tools.

Section 03

How We Use Information

We use relevant personal information to respond to enquiries and provide the travel services requested by our customers.

Respond to enquiries and communicate about travel plans.
Discuss itineraries, destinations, accommodation and transport requirements.
Arrange requested bookings and coordinate with relevant travel service providers.
Provide booking information, updates and customer assistance.
Maintain relevant business and transaction records.
Improve website functionality and understand how visitors use our services, where applicable.
Comply with applicable legal obligations and address legitimate service-related issues.

Where consent is required for a particular activity, such as optional marketing communications, we will seek it as applicable.

Section 04

Information Sharing

Certain travel services require coordination with other organisations. We may share information that is reasonably necessary to fulfil your requested arrangements.

Depending on the service, recipients may include hotels, transport operators, tour providers, payment processors, technology vendors and other relevant service partners.

We may also disclose information where required by applicable law or a valid legal process.

We aim to limit sharing to the purposes connected with the requested service and applicable legal requirements.

Section 05

Cookies & Website Technology

Our website may use cookies or similar technologies to support website functionality, remember certain preferences and understand visitor activity when relevant tools are enabled.

Cookies are small files that a website may place on your device through your browser. You can generally manage or block cookies through your browser settings.

Disabling some cookies may affect the functionality of website features that depend on them.

Section 06

Data Security

We recognise the importance of safeguarding personal information and aim to use appropriate administrative, technical and organisational measures suited to the information we handle.

Such measures may include access controls, secure service configurations and appropriate handling practices.

No internet transmission or electronic storage system can be guaranteed to be completely secure. If you believe information relating to your enquiry has been exposed or misused, please contact our team.

Section 07

Data Retention

Personal information is retained for periods appropriate to the purposes for which it was collected, including responding to enquiries, providing requested travel services, maintaining relevant records and meeting applicable legal obligations.

Retention periods may vary according to the information involved, the service requested and any relevant legal or business requirements.

When information is no longer required, we aim to delete or appropriately anonymise it, subject to applicable retention requirements.

Section 08

Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information.

Request information about the personal data we process.
Ask for corrections to inaccurate or outdated details.
Request deletion of eligible personal information.
Withdraw consent where processing depends on consent.
Raise a concern or request assistance regarding your personal information.

These requests may be subject to legal exceptions or information that we must retain for legitimate legal obligations.

To submit a request, use the contact information provided in the Contact Us section.

Section 09

Third-Party Services

Our website may provide links to third-party websites or use services operated by external providers.

These may include map services, booking platforms, payment services, communication tools or travel-related websites.

Third-party organisations may have their own privacy practices and policies. We encourage you to review the applicable policy before providing information directly to those services.

Section 10

Policy Updates

We may revise this Privacy Policy when our website, services, information-handling practices or applicable requirements change.

The updated policy will be made available on this page. Please review it periodically to stay informed about our practices.

Section 11

Contact Us

If you have questions about this Privacy Policy or wish to make a request relating to your personal information, please contact:

Travel Prism

Shree Darshan Tours India

Location

Varanasi, Uttar Pradesh, India

Privacy & Transparency

Questions AboutYour Information?

If you would like to understand how your personal details are handled or have a privacy-related concern, please reach out through our contact page.

Contact Travel Prism