Privacy Policy
This policy applies to information handled through the Travel Prism website and related travel enquiries. Travel Prism is associated with Shree Darshan Tours India, a Varanasi-based travel services business. The policy should be read alongside any separate terms applicable to a confirmed booking or service.
Introduction
Welcome to Travel Prism. We value the trust you place in us when browsing our website, requesting information or discussing travel arrangements.
This Privacy Policy describes the types of personal information we may handle, the purposes for which we use it and the choices available to you.
Our services may include domestic and international tour planning, hotel booking assistance, car and coach rentals, pilgrimage travel and customised itineraries.
Information We Collect
Depending on how you interact with our website and services, we may collect information that you provide directly or that is generated through your use of the website.
Contact Information
Your name, email address, telephone number and information submitted through enquiry forms.
Travel Requirements
Preferred destinations, travel dates, number of travellers, accommodation preferences and other itinerary requests.
Booking Information
Information needed to arrange a requested travel service, which may include traveller details or identification information required by a relevant provider.
Communication Information
Messages, requests and other details you share when communicating with our team.
Technical Information
Information such as browser type, device information, IP address and website activity, where collected by website systems or enabled tools.
How We Use Information
We use relevant personal information to respond to enquiries and provide the travel services requested by our customers.
Where consent is required for a particular activity, such as optional marketing communications, we will seek it as applicable.
Information Sharing
Certain travel services require coordination with other organisations. We may share information that is reasonably necessary to fulfil your requested arrangements.
Depending on the service, recipients may include hotels, transport operators, tour providers, payment processors, technology vendors and other relevant service partners.
We may also disclose information where required by applicable law or a valid legal process.
We aim to limit sharing to the purposes connected with the requested service and applicable legal requirements.
Data Security
We recognise the importance of safeguarding personal information and aim to use appropriate administrative, technical and organisational measures suited to the information we handle.
Such measures may include access controls, secure service configurations and appropriate handling practices.
No internet transmission or electronic storage system can be guaranteed to be completely secure. If you believe information relating to your enquiry has been exposed or misused, please contact our team.
Data Retention
Personal information is retained for periods appropriate to the purposes for which it was collected, including responding to enquiries, providing requested travel services, maintaining relevant records and meeting applicable legal obligations.
Retention periods may vary according to the information involved, the service requested and any relevant legal or business requirements.
When information is no longer required, we aim to delete or appropriately anonymise it, subject to applicable retention requirements.
Your Privacy Rights
Depending on applicable law and the circumstances, you may have rights relating to your personal information.
These requests may be subject to legal exceptions or information that we must retain for legitimate legal obligations.
To submit a request, use the contact information provided in the Contact Us section.
Third-Party Services
Our website may provide links to third-party websites or use services operated by external providers.
These may include map services, booking platforms, payment services, communication tools or travel-related websites.
Third-party organisations may have their own privacy practices and policies. We encourage you to review the applicable policy before providing information directly to those services.
Policy Updates
We may revise this Privacy Policy when our website, services, information-handling practices or applicable requirements change.
The updated policy will be made available on this page. Please review it periodically to stay informed about our practices.
Contact Us
If you have questions about this Privacy Policy or wish to make a request relating to your personal information, please contact:
Questions AboutYour Information?
If you would like to understand how your personal details are handled or have a privacy-related concern, please reach out through our contact page.
